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Knowledge Management 5 day course - Brussels, Belgium: 13 - 17 May 2019

Why choose this course

This unique course is designed for development professionals who have an interest in information and knowledge management and knowledge sharing approaches. It is ideal for managers of teams and departments, especially for those who recognise the value of sharing beyond organisational roles and functions. It is crucial for those involved in change management and developing organisational strategy in complex adaptive systems. Communications, M&E and learning and development specialists wanting to help others interpret, share and use their insights, find this course equally valuable.

What you will learn

Through a mix of practical activities, theory and case examples you will learn how to:

- advocate for effective knowledge sharing
- foster an enabling environment within your own organisation that encourages knowledge sharing
- conduct a knowledge management assessment of your organisation
- apply knowledge sharing tools and techniques in practice
- develop a knowledge management strategy to institutionalise KM practices within your organisation

Daily Course Objectives

Day 1


understand the fundamentals and key concepts of knowledge management
how to make a case for knowledge management
explore the role of KM in an organisation
identify where KM is situated in your organisation
establish a framework and components for developing your knowledge management strategy throughout the course

Day 2

Understanding context and taking stock

understand the cultural and behavioural elements of knowledge management
explain how to develop a conducive environment for knowledge sharing and overcoming challenges
learn how to make the best use of organisational assessments

Day 3

Actively learning from feedback loops

examine supply and demand for knowledge
capture and generate meaningful lessons learned
recognise and maximise learning opportunities in the project cycle
pool good practice examples

Day 4

Pure KM tools and supporting practices

explore and apply knowledge sharing techniques and processes
share current examples of ICT and social media
identify and work with knowledge champions

Day 5

Knowledge management strategy

develop steps for a knowledge management strategy
validate components of your KM strategy with peer support
share insights for overcoming challenges and recognising success in KM in your organisation

How long: 5 days

Cost: £2350

Where and when:

Brussels 13-17 May 2019
Brighton 09-13 Sep 2019
Bangkok 04-08 Nov 2019

We can also offer in-house training tailored specifically for your organisations’ needs.

To find out more please visit our website
Or call us on +44(0)1273 833030 or email us at

IMA International,
Drummond House,
89 High Street,
West Sussex,
BN6 9RE,

Organisation IMA International